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Primary Training Solutions

Course: Receptionist training

Receptionist training

This course is aimed at receptionists in general practice at all levels of experience, who want to further their understanding of good-practice and refresh their skills.

£425/ group of 12 people
Half day course
Contact us to book now

This unique course covers the following areas:

  • Overview of receptionist role and responsibilities
  • Effective prioritisation
  • Managing the reception area
  • Maintaining privacy and discretion in the reception area
  • Dealing with difficult patients
  • Understanding medical terminology
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